If you're having trouble picking up your course exactly where you left off, here are a few troubleshooting steps that will help you get back on track.
Checklist Before Start:
Before you start fixing the problem, there are a few things to check first. Make sure to look over these areas.
- Verify Account Log in: Make sure you're logged into the correct account where your course progress is saved.
- Browser Compatibility: For those preferring web access, Chrome and Firefox are the recommended browsers for optimal course performance. If you're currently using a different browser, switching to Chrome or Firefox might solve the issues.
Troubleshooting Steps:
Clear Cookies and Cache
- Navigate to your browser settings
- Look for the "privacy" or "history" section
- Choose the option to clear cookies and site data
What To Do If Problem Persist:
If following these steps doesn't rectify the problem, please don't hesitate to contact our customer support team for further assistance. We're here to ensure your learning experience is as seamless as possible.