To maintain the accuracy and security of our records, changes to your name or date of birth after registration can only be made upon receipt of valid government-issued identification.
This process ensures we properly verify your identity before updating your records.
Accepted forms of ID include:
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Passport
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Driver’s license
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Divorce or Marriage certificate
You can submit your documentation by:
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Secure chat: Click the chat button at the bottom of the screen and attach your ID to the message.
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Email: Send a copy of your ID to our support team.
Once your ID is reviewed and verified, we will update your record accordingly. You will be notified once the changes are complete.
After your information is updated:
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You may order a replacement card at ILostMyCard.com, if needed.
Important:
If you have already completed your course, you may also need to contact your state or provincial agency to update their records and ensure consistency across all systems.