Not all states allow a digital certification to serve as your final document after completing the course.
If your certificate shows an expiration date, it means your state requires a physical card to be mailed to you.
Your permanent card will be sent either by your state agency or our office and should arrive within 3 to 5 weeks.
If you have not received your card by the 5th week after completing the course, please contact us immediately so we can review and assist with your order.